Branch Banking Service Officer

Kotak Mahindra Bank

Bhuj

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Details

Job Description

Service Officer-BRANCH BANKING-Branch Banking

KRAs:    
  • Cash Management – Cash/Non-cash transactional activities
  • Redress customer needs pertaining to cash, DDs, cheque deposits, general information.
 
  • Maintaining speed and accuracy of transactional processes.
 
  • Sensation of the use of other business opportunities.
 
  • Providing a high-quality experience that will encourage customer loyalty and good word-of-mouth
Redress customer needs pertaining to cash, DDs, cheque deposits, general information.   Speed and accuracy of transaction.   Exploitation of other business opportunities sensed.   Providing quality of experience that will ensure retention and positive word-of-mouth.       EXPERIENCE, QUALIFICATIONS & QUALITITIES   Experience of 1-2 years only. The experience should have been in the front-office of banks.   Graduate.   Well groomed and presentable.   Bilingual proficiency: English and local language   Should have a desire to know and understand financial terminology. Likewise, should be comfortable handling cash.   Computer proficiency a must.       AGE: 22-25 years       OTHERS:   Reporting to: Service Manager / Branch Manager (depending on size of branch)       TARGET:   ADFC, HDFC, Coo-op Banks, Thomas Cook, UAE Exchange   THE ROLE (bold):   REVENUE GENERATION, CUSTOMER ACQUISITION, CUSTOMER RETENTION, COST EFFICIENCY THROUGH PROCESS      

 

Experience Level

Entry Level

Job role

Work location

Bhuj, Gujarat, India

Department

Banking / Insurance / Financial Services

Role / Category

Banking Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

This job has expired