Customer Care Executive
Smile Groups Private Limited
Customer Care Executive
Smile Groups Private Limited
Nungambakkam, Chennai
₹15,000 - ₹23,000 monthly*
Fixed
₹15000 - ₹22000
Average Incentives*
₹1,000
Earning Potential
₹23,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
112 applicants
Job Description
Knowledge And Skills Required Communication Skills: Excellent Communication Skills In English (Verbal And Written) Respond To Customer Queries In A Timely And Accurate Way, Via Phone And Chat. Resolving Customer Queries At The First Point Of Contact. Adhere To Internal Policies To Ensure Compliance With Legal Parameters As Well As Company Policies And Procedures. Recording And Updating Customer Information Via The Organization's Internal Systems. Customer Focus: Excellent Customer Service Skills, Including Maintaining Focus On The Customer Issue In A Fast-Paced Environment Ability To Empathize With And Prioritize Customer Needs Demonstrates Conflict Resolution, Negotiation, And De-Escalation Skills Demonstrates Ownership To Resolve Challenging Customer Issues, Escalating When Necessary Ability To Determine Customer Needs And Provide Appropriate Solutions Maintain Regular And Reliable Attendance, Including The Daily Schedule As Assigned Flexible With The Working Schedule; May Be Expected To Work Weekends. Requirements : Only Male Candidates Can Apply Experience In International Voice Will Be Added Advantage. Should Be Willing To Work In Night Shift. No Target And No Work Pressure In Work. Immediate Joining Will Be Given First Preference No Work From Home
Job role
Work location
7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Gender
Male
About company
Name
Smile Groups Private Limited
Address
7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai
Job posted by Smile Groups Private Limited
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