Customer Care Executive

Smile Groups Private Limited

Nungambakkam, Chennai

₹15,000 - ₹23,000 monthly*

Fixed

15000 - ₹22000

Average Incentives*

1,000

Earning Potential

23,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

61 applicants

Job Description

Knowledge And Skills Required Communication Skills:  Excellent Communication Skills In English (Verbal And Written)  Respond To Customer Queries In A Timely And Accurate Way, Via Phone And Chat.  Resolving Customer Queries At The First Point Of Contact.  Adhere To Internal Policies To Ensure Compliance With Legal Parameters As Well As Company Policies And Procedures.  Recording And Updating Customer Information Via The Organization's Internal Systems. Customer Focus:  Excellent Customer Service Skills, Including Maintaining Focus On The Customer Issue In A Fast-Paced Environment  Ability To Empathize With And Prioritize Customer Needs  Demonstrates Conflict Resolution, Negotiation, And De-Escalation Skills  Demonstrates Ownership To Resolve Challenging Customer Issues, Escalating When Necessary  Ability To Determine Customer Needs And Provide Appropriate Solutions  Maintain Regular And Reliable Attendance, Including The Daily Schedule As Assigned  Flexible With The Working Schedule; May Be Expected To Work Weekends. Requirements :  Only Male Candidates Can Apply  Experience In International Voice Will Be Added Advantage.  Should Be Willing To Work In Night Shift.  No Target And No Work Pressure In Work.  Immediate Joining Will Be Given First Preference  No Work From Home

More about this Customer Care Executive job

Smile Groups Private Limited is aggressively hiring for the job profile of Customer Care Executive at Chennai in Nungambakkam locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed 10th or Below 10th degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Only Male candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Chennai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 20-Apr-2024. For more details, download apna app and find Night Shift jobs in Chennai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

10th or Below 10th

English Level

Good (Intermediate / Advanced) English

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - International Voice Process

Shift

Night Shift

Interview & address details

Work Location

7, 5th St, Tirumurthy Nagar, Nungambakkam, Chennai, Tamil Nadu 600034, India Nungambakkam, Chennai

Interview mode

Online/Telephonic

Job posted by Smile Groups Private Limited

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