A hospital front office job description includes greeting patients and visitors, answering phone calls, scheduling appointments, and maintaining records. Other responsibilities may include:

• Answering inquiries: Answering questions from patients and visitors
• Assisting patients: Helping patients fill out forms and documents
• Maintaining records: Filing and retrieving patient records, and ensuring patient files are complete
• Scheduling appointments: Scheduling appointments and follow-ups for patients, and notifying providers of patient arrivals
• Maintaining the office: Keeping the front desk organized and running smoothly, and maintaining office supplies and inventories
• Processing payments: Processing payments from patients and preparing customer bills
• Transcribing notes: Transcribing notes from doctors
• Maintaining confidentiality: Maintaining the confidentiality of patient and doctor's information