Inbound Voice Process Executive

Logfix Scm Solutions Private Limited

Karapakkam, Chennai

₹17,000 - ₹34,000 monthly*

Fixed

17000 - ₹32000

Average Incentives*

2,000

Earning Potential

34,000

You can earn more incentive if you perform well

Work from Office

Full Time

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

HR responded to 100% candidates in last 1 days

54 applicants

Job Description

nbound Process Executive Reporting: Team Leader - Inbound Sharing the JD for Inbound process: Job Role: · Answer inbound calls and assist customers with their Queries/Request/Complains. · Raise Request & Complaints on behalf of the customer in the CRM tool. · Generate leads and educate customers about new products & their benefits. · Maintain and adhere to compliance guidelines · Capture problem indicators, highlight and suggest improvement · Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy · Maintain adequate knowledge levels on products, processes and systems used · Ensure sales target are met · Skills Required: o Excellent verbal communication skills o Ability to comprehend, capture as well as interpret basic customer information o Strong customer service focus o Knowledge of Banking / Credit cards preferred

Job role

Work location

Karapakkam, Chennai, Tamil Nadu, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 32 years

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Logfix Scm Solutions Private Limited

Address

Karapakkam, Chennai, Tamil Nadu, India

Job posted by Logfix Scm Solutions Private Limited

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