A front office job description typically includes:

• Customer service
• Being the first point of contact for a business, front office staff are responsible for creating a positive impression. They should be friendly, professional, and attentive to clients' needs. 
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• Answering phone calls
• Front office staff should have a friendly but appropriate phone manner and be able to multitask. 
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• Office maintenance
• Front office staff may be responsible for keeping the office clean, safe, and organized. They may also check office supply inventory, order new supplies, and distribute supplies. 
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• Administrative tasks
• Front office staff may perform clerical tasks, such as scheduling and confirming appointments, meetings, and events. They may also record meeting minutes and dictations, and handle inquiries. 
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• Following procedures
• Front office staff should ensure that all procedures are followed properly.