Telesales Executive
Finfortune Financial Services
Telesales Executive
Finfortune Financial Services
Vadapalani, Chennai
₹11,000 - ₹22,000 monthly*
Fixed
₹11000 - ₹20000
Average Incentives*
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
73 applicants
Job Description
Urgent hiring for Finfortune financial services Pvt Ltd. For the Post of customer relationship officer (CRO) for Chennai Location.
=> This is permanent job on roles of the Finfortune financial services Pvt Ltd with fixed salary + high incentives.
=> Be part of fastest growing digital sales channel in financial services industry.
=> This will be permanently working from office only (Not a Work From Home).
Job Designation: Customer relationship Officer (CRO)
Role Category: Customer Services (Voice Process)
Job Locations: Chennai
Experience: 0 – 3 years
Key Role &
responsibilities:
=> Day shift . shift timing 9.30-6.30
=>This position is primarily responsible for receiving / attending the inbound calls from existing customers to resolve their complaints & queries and give them the service against the banking products and services.
=> Developing and maintaining banking relationships with a select group of Individual customers by providing them exceptional individualized customer service, thereby achieving targeted growth and service norms.
Job Description:
· To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.
· To identify and convert the opportunities for cross selling (banking product) on customer's call.
· Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
· Adherence to Information Security norms & quality process norms.
· Act on the feedback given by Team Leader on the coaching provided to the team as guidelines for improving performance.
Candidate Desire Profile:
· Good listening skills and strong communication abilities.
· Flexible to get scattered 4 Week Offs in a month with 8 hours with day shifts.
· Freshers with communication skills also can apply.
· Age should be 20-35 years only Female can apply.
· Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity.
· Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
· Team player Candidate must be able to work effectively with all levels of the organization.
Salary Package:
· Annual CTC of Rs.1.50 to 3.25 Lac per annum plus performance based high Incentives.
Education Qualification:
· Minimum Graduate with any stream
· Post Graduate with any stream.
POSITION AVAILABLE:
· CUSTOMER SUPPORT EXECUTIVE - 20 ( Female only)
· TEAM LEADER - 4 ( Female only )
CONTACT PERSON : NARMADHA
CONTACT NUMBER: 9360702182
Job role
Work location
13/17, Senthil Andavar Street, Thangal karai, Dhanalakshmi Colony, Vadapalani, Chennai, Tamil Nadu, India
Department
Sales & BD
Role / Category
Telesales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
10th or Below 10th
Past role/category experience
Inside Sales, Telesales, Sales Management
English level
No English Required
Age limit
19 - 35 years
Gender
Female
About company
Name
Finfortune Financial Services
Address
13/17, Senthil Andavar Street, Thangal karai, Dhanalakshmi Colony, Vadapalani, Chennai, Tamil Nadu, India
Job posted by Finfortune Financial Services
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