Floor Manager
Bhima Jewellery Madurai
Floor Manager
Bhima Jewellery Madurai
Dindigul
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
45 applicants
Benefits include: PF, Health Insurance
Job Description
Job Title : Floor Manager
Reporting To : Branch Manager / Manager’s
Objective Summary:
To ensure the proper functioning of the showroom. To monitor the sales, inventory, employees and all other related infrastructures within the showroom.
Principal Duties and Responsibilities:
v Ensure that all customers are handled properly by the retail staff.
v In cases where customers cannot be handled by the retail sales assistants, Floor in charges to handle them.
v To ensure that the procedures, process and systems adopted by the management are being followed by staffs.
v To Suggest, Plan and implement in-shop display, layout and customer walk-ins so as to maximize sales, customer satisfaction, appearance and image of store for customers.
v To assess and Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.
v To manage upkeep and ensure proper working condition of all infrastructures, equipment, fixtures and stock in showroom premises.
v To review employee performance and to suggest actions to be taken regarding a particular employee.
v To conduct daily briefings on the activities to be conducted with the staff.
v To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office.
v To approve the leaves of the sales staff after it has been reviewed by the section in charge
v To maintain the movement register.
v To provide daily report to manager and top management.
v Controlling section supervisor’s & section heads.
v Follow-up of due compliance with shop rules and regulations,
v Ensuring proper attendance of customers by section staff & front office staff (floor coordinators)
v Inducing new methods for improving service and customer satisfaction.
v Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same.
v Close monitoring of items passing during the beginning and end of the day.
v Arrangement of necessary number of staffs for smooth functioning of item passing.
v Reporting to the HR department the requirement of staff at respective sections.
v He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings.
To ensure a proper shopping experience within the showroom.
Job role
Work location
Vivera Grande (Hotel), 19 Palani Road, New Agraharam, Nehruji Nagar, Begambur, Tamil Nadu - 624001 Dindigul
Department
Retail & eCommerce
Role / Category
Retail Sales & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Retail Sales & Operations, B2C / Retail / Counter Sales
English level
Basic English
Age limit
20 - 35 years
Gender
Any gender
About company
Name
Bhima Jewellery Madurai
Address
Vivera Grande (Hotel), 19 Palani Road, New Agraharam, Nehruji Nagar, Begambur, Tamil Nadu - 624001 Dindigul
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