Floor Manager

Bhima Jewellery Madurai

Dindigul

₹20,000 - ₹25,000 monthly

Fixed

20000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

53 applicants

Benefits include: PF, Health Insurance

Job Description

Job Title         :  Floor Manager

Reporting To : Branch Manager / Manager’s

Objective Summary:

To ensure the proper functioning of the showroom. To monitor the sales, inventory, employees and all other related infrastructures within the showroom.

Principal Duties and Responsibilities:

v Ensure that all customers are handled properly by the retail staff.

v In cases where customers cannot be handled by the retail sales assistants, Floor in charges to handle them.

v To ensure that the procedures, process and systems adopted by the management are being followed by staffs.

v To Suggest, Plan and implement in-shop display, layout and customer walk-ins so as to maximize sales, customer satisfaction, appearance and image of store for customers.

v To assess and Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction.

v To manage upkeep and ensure proper working condition of all infrastructures, equipment, fixtures and stock in showroom premises.

v To review employee performance and to suggest actions to be taken regarding a particular employee.

v To conduct daily briefings on the activities to be conducted with the staff.

v To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office.

v To approve the leaves of the sales staff after it has been reviewed by the section in charge

v To maintain the movement register.

v To provide daily report to manager and top management.

v Controlling section supervisor’s & section heads.

v Follow-up of due compliance with shop rules and regulations,

v Ensuring proper attendance of customers by section staff & front office staff (floor coordinators)

v Inducing new methods for improving service and customer satisfaction.

v Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same.

v Close monitoring of items passing during the beginning and end of the day.

v Arrangement of necessary number of staffs for smooth functioning of item passing.

v Reporting to the HR department the requirement of staff at respective sections.

v He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings.

To ensure a proper shopping experience within the showroom.

Job role

Work location

Vivera Grande (Hotel), 19 Palani Road, New Agraharam, Nehruji Nagar, Begambur, Tamil Nadu - 624001 Dindigul

Department

Retail & eCommerce

Role / Category

Retail Sales & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

B2C / Retail / Counter Sales, Retail Sales & Operations

English level

Basic English

Age limit

20 - 35 years

Gender

Any gender

About company

Name

Bhima Jewellery Madurai

Address

Vivera Grande (Hotel), 19 Palani Road, New Agraharam, Nehruji Nagar, Begambur, Tamil Nadu - 624001 Dindigul

Job posted by Bhima Jewellery Madurai

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