Front Office Receptionist
CMK S Habitate Centre
Front Office Receptionist
CMK S Habitate Centre
Ernakulam
₹17,000 - ₹25,000 monthly
Fixed
₹17000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
Urgently hiring
107 applicants
Benefits include: Accommodation
Job Description
job description
Process all guest check ins, verifying guest identity,
Form of payments, assigning room, and issuing room key.
Set up accurate accounts for each guest according to their
requirements. Ensure rates are updated on the online platforms
on a daily basis, document exceptions. Secure payment prior to
issuing room key, verify and adjust billing. Compile and review
daily reports, respond to all the guest reviews received. Complete
cashier and closing reports. Supply guest with directions and
property information. accommodate guest requests, contacting
appropriate staff if necessary. Follow up to ensure requests have
been met. Count and secure the bank at beginning and end of shift.
Develop/maintain positive working relationship; support team to
reach common goals; listen and respond appropriately to employee
concerns. The ideal candidate will have a friendly and easy going
personality while also being very perspective and disciplined.
You should be able to deal with complaints and give accurate information.
A customer-oriented approach is essential. The goal is to make guests
and visitors feel comfortable and valued while on our premises.
Follow company policies and procedures, report accidents, injuries,
and unsafe work conditions to manager; ensure personal appearance
is clean and professional; maintain confidentiality of proprietary
information; protect company assets.
Welcome and acknowledge guests; anticipate and address guests
Service needs; assist individuals with disabilities; thank guests with
Genuine appreciation. Speak using clear and professional language.
Prepare and review written documents accurately and completely.
Answer telephones using appropriate etiquette. Ensure adherence
To quality standards. Enter and locate information using computers/
Software. Stand, sit, or walk for an extended period of time.
Job role
Work location
Maradu Shantivanam, Nettoor, Maradu, Kochi, Kerala, India
Department
Restaurant / Hospitality / Tourism
Role / Category
Front Office & Guest Services
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 3 years
Education
12th Pass
English level
Basic English
Age limit
20 - 43 years
Gender
Any gender
About company
Name
CMK S Habitate Centre
Address
Maradu Shantivanam, Nettoor, Maradu, Kochi, Kerala, India
Job posted by CMK S Habitate Centre
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