·        Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.

·        Following the defined sales process to convert free members into revenue paying customers.

·        Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.

·        Making required number of calls for following up with Enquiries which are not converted.

·        Updating the details of follow-up in the system.

·        Meeting daily talk time Targets and Calls to be done.

·        Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.

·        Appearing for periodic evaluations.

·        Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.

·        Maintaining all documentation that pertains to the above responsibilities.