Summary ofJob describtion

Collection:

Contact hotels billed on the current and previous day.

Follow up with long-pending and "red" categorized hotels.

Review the debtors list and assist the sales team with collections.

Customer Relations:

Welcome new hotels.

Resolve customer issues.

Check if any customers have stopped ordering.

Auditing:

Verify missing bills, wrong billing, or incorrect bill numbers.

Cross-check account entries.

Purchase:

Place orders for masala and grills.

Sales:

Manage and collect data from executives.

Supervise hotel salesmen and track new hotels.

Compile monthly sales reports (FMCG, retail, hotel).

Reporting:

List and report calls made.

Provide collection lists to sales officers.

Implement a daily payment follow-up system.