Front Desk Receptionist

Clinical and Rehabilitation Enterprises

Bardez, Goa Region

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

16 applicants

Job Description

SUMMARY

In Our Petzone vet clinic, Front desk receptionist is the first point of contact between a hospital or medical facility and clients. These receptionists play an integral role in a medical facility because they perform Client Services and Administrative-related duties like scheduling appointments, answering clients questions, answering phone calls and placing calls to confirm clients appointments. 

 

Role & Responsibilities:

· The reception staff is responsible for receiving and greeting the clients and visitors.

· They attend multi-line phone calls, answer inquiries, and transferring calls to direct and departments.

· Assist clients in filling up Medical forms/documents.

· Providing clients with the diagnostic/investigation reports.

· Directing client towards the right doctor and right department.

· Booking and confirmation of appointments as per information received on phone or walk-in.

· Coordinating for billing and preparing reports for Outstanding invoices and emailing details to clients as per the hospital policy.

· Process payments from clients for veterinary services, medications, and pet supplies using cash, credit/debit cards, and other payment methods.

· Issue receipts and ensure all transactions are recorded accurately in the clinic’s financial system.

· Balance the cash register at the beginning and end of each shift, ensuring all transactions are accounted for.

· Follow up of payments dues, maintaining and updating the credit register

· Supervision of Housekeeping. Ordering and procuring stationery and general housekeeping items according to the requirement.

· Daily reconciliation of payments received and handing over accurate cash.

· Maintaining the petty cash and record of the same.

· Attendance monitoring and downloading the logs onto the software.

· Maintaining and keeping record of Inward and Outward correspondence.

· Couriering of Lab samples when required (generally done by lab tech)

· Resolve client queries efficiently and promptly

· Ensuring maintenance of the reception area

· Performs other clerical and administrative tasks as asked by the HOD.

· Adopting & follow hospital policy and procedure.

Job role

Work location

Petzone, Udayan Bldg., Bhatcar Vaddo, Off. NH-17, Socorro, Porvorim, Goa-403521 Bardez, Goa Region

Department

Admin / Back Office / Computer Operator

Role / Category

Front Office / Receptionist

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Diploma

Past role/category experience

Front Office / Receptionist, Front Office & Guest Services

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Clinical and Rehabilitation Enterprises

Address

Petzone, Udayan Bldg., Bhatcar Vaddo, Off. NH-17, Socorro, Porvorim, Goa-403521 Bardez, Goa Region

Job posted by Clinical and Rehabilitation Enterprises

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