Front Desk Receptionist
Clinical and Rehabilitation Enterprises
Front Desk Receptionist
Clinical and Rehabilitation Enterprises
Bardez, Goa Region
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Job Details
Interview Details
Job highlights
16 applicants
Job Description
SUMMARY
In Our Petzone vet clinic, Front desk receptionist is the first point of contact between a hospital or medical facility and clients. These receptionists play an integral role in a medical facility because they perform Client Services and Administrative-related duties like scheduling appointments, answering clients questions, answering phone calls and placing calls to confirm clients appointments.
Role & Responsibilities:
· The reception staff is responsible for receiving and greeting the clients and visitors.
· They attend multi-line phone calls, answer inquiries, and transferring calls to direct and departments.
· Assist clients in filling up Medical forms/documents.
· Providing clients with the diagnostic/investigation reports.
· Directing client towards the right doctor and right department.
· Booking and confirmation of appointments as per information received on phone or walk-in.
· Coordinating for billing and preparing reports for Outstanding invoices and emailing details to clients as per the hospital policy.
· Process payments from clients for veterinary services, medications, and pet supplies using cash, credit/debit cards, and other payment methods.
· Issue receipts and ensure all transactions are recorded accurately in the clinic’s financial system.
· Balance the cash register at the beginning and end of each shift, ensuring all transactions are accounted for.
· Follow up of payments dues, maintaining and updating the credit register
· Supervision of Housekeeping. Ordering and procuring stationery and general housekeeping items according to the requirement.
· Daily reconciliation of payments received and handing over accurate cash.
· Maintaining the petty cash and record of the same.
· Attendance monitoring and downloading the logs onto the software.
· Maintaining and keeping record of Inward and Outward correspondence.
· Couriering of Lab samples when required (generally done by lab tech)
· Resolve client queries efficiently and promptly
· Ensuring maintenance of the reception area
· Performs other clerical and administrative tasks as asked by the HOD.
· Adopting & follow hospital policy and procedure.
Job role
Work location
Petzone, Udayan Bldg., Bhatcar Vaddo, Off. NH-17, Socorro, Porvorim, Goa-403521 Bardez, Goa Region
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Diploma
Past role/category experience
Front Office / Receptionist, Front Office & Guest Services
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Clinical and Rehabilitation Enterprises
Address
Petzone, Udayan Bldg., Bhatcar Vaddo, Off. NH-17, Socorro, Porvorim, Goa-403521 Bardez, Goa Region
Job posted by Clinical and Rehabilitation Enterprises
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