Call Quality Analyst

Star Health Allied

Sector 19, Gurgaon/Gurugram

₹30,000 - ₹35,000 monthly

Fixed

30000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Min. 2 Years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 100% candidates in last 1 days

184 applicants

Benefits include: Internet Allowance, Laptop, Health Insurance

Job Description

RESPONSIBLE FOR IMPROVING THE QUALITY THROUGH VARIOUS PROCESS CORRECTIONS AND MEETING THE GOALS AS REQUIRED BY THE TEAM THROUGH CALL MONITORING AND PROVIDING ACTIONABLE INSIGHT

MEASURE THE COMPLIANCE AGAINST ESTABLISHED OR DESIGNED EXPECTATIONS OF TELECALLER BEHAVIOUR

Job role

Work location

Udyog Vihar, Sector 19, Gurugram, Haryana, India

Department

Banking / Insurance / Financial Services

Role / Category

Insurance Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Insurance Sales, B2C / Retail / Counter Sales, Life Insurance, General Insurance, Health Insurance

Skills

Basic Computer, QA knowledge, QA tools

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Hindi

Age limit

18 - 45 years

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Star Health Allied

Address

Udyog Vihar, Sector 19, Gurugram, Haryana, India

Job posted by Star Health Allied

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