RESPONSIBILITIES :-

Troubleshoot and resolve hardware and software issues on desktops, laptops, and peripherals (printers, scanners, etc.).

Install, configure, and maintain operating systems (Windows, macOS, Linux) and software applications.

Manage user accounts, passwords, and permissions within Active Directory or other systems.

​• Assist with network connectivity issues (LAN, WAN, Wi-Fi).

Troubleshoot and resolve VPN and remote access problems.

​• Maintain detailed logs of technical issues, resolutions, and hardware/software changes.

Create documentation for troubleshooting procedures and user guides.

Key Skills:

•* *Strong knowledge of Windows, macOS, and Linux operating systems.

•* *Proficiency in hardware troubleshooting (desktops, laptops, and peripherals).

•* *Familiarity with networking protocols (TCP/IP, DNS, DHCP) and network troubleshooting.

•* *Experience with Active Directory and user account management.

•* *Knowledge of remote support tools (TeamViewer, Remote Desktop).

Interested candidate can apply