Retail Sales Associate (Retail Brand Manager)

Spa Lifestyle

Sector 24, Gurgaon/Gurugram

₹31,500 - ₹62,000 monthly*

Fixed

31500 - ₹37000

Average Incentives*

25,000

Earning Potential

62,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

103 applicants

Benefits include: Annual Bonus, PF, ESI (ESIC)

Job Description

Lladró, SPA Lifestyle Pvt. Ltd.

JOB TITLE                                                      Retail Sales Associate (RBM)

 

BRAND                                                        Lladró

 

REPORTING TO                                          Store Director

 

LOCATION                       Ambience Mall, Gurugram & The Chanakya Mall, New Delhi.


About Lladró We are the world’s leading Spanish brand in the design, manufacturing, and distribution of a wide range of handmade art porcelain creations. Ranging from sculpture and lighting to home accessories, Lladró porcelain pieces embody a contemporary, elegant, and exclusive lifestyle. In India, we already operate through 8 Boutiques in Top premium malls. Now we are opening our new store in The Chanakya, New Delhi.


Do visit the Lladró website: www.lladro.com

Contact Details: WhatsApp your resume at +91 9560093611

Email us at yash.lekhwani@lladro.com


MAIN PURPOSE

This is a front-end sales position. Day-to-day sales operations of Lladró boutique include store opening & closing. Is responsible for Retail Sales and customer service.


KEY RESPONSIBILITIES

  • Retail Sales – Should be excellent in it
  • Ensuring the highest degree of customer service and in-store experience
  • Understand customer needs and delight customers, above and beyond the call of duty
  • Build a long-term relationship with the customer
  • Maintaining all necessary reports , inventory and VM in line with brand guidelines
  • Work accurately following standard operating procedures and with an eye for detail
  • Build in-depth knowledge of the product line, the price ranges and particular specifications relating to the product
  • Ensuring brand guidelines and visual merchandising standards are met with
  • Executing weekly sales plans, delivering needed results
  • Expanding Customer Database - Data to be well collected, updated & maintained
  • Defining actions to attract new customers and old customers more often 


JOB PROFILE  

·      Education. Bachelor's Degree

 

·      Experience: 2 - 4 years of retail sales operational experience with luxury / Premium Brand

 

·      Languages: Fluent in English


·      Skills required:

Ø Organized & process oriented

Ø Brand Image Concerned 

Ø Ability to write reports

Ø Self-starter with excellent communication and presentation skills

Ø Serious, proactive and can handle and deal comfortably in a multinational environment.

Ø Strong computer & analytical skills


·      Behavioral competencies:

Ø Responds promptly to customer needs and solicits customer feedback to improve services

Ø Manages difficult or emotional customer situations

Ø Demonstrate attention to detail

Ø Ability to effectively present information & respond to questions from groups of managers, clients and customers

Ø Adhere to company policies & procedures

Ø Supports the organization’s goals & values

Ø Commits to long hours of work when necessary to reach goals and completes tasks on time

Ø Meets challenges & resourcefulness

Ø Adapts to changes in the work environment

Ø Generates suggestions for improving work and develops innovative approaches and ideas

Ø Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity

Job role

Work location

AMBIENCE MALL, GURUGRAM, NH- 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana, India

Department

Retail & eCommerce

Role / Category

Retail Sales & Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Skills

Good Communication Skills, Product knowledge, Retail sales, Customer relationship management, Value selling, Conflict management, Customer need analysis

English level

Good (Intermediate / Advanced) English

Age limit

18 - 35 years

Gender

Any gender

About company

Name

Spa Lifestyle

Address

AMBIENCE MALL, GURUGRAM, NH- 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana, India

Job posted by Spa Lifestyle

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