Telesales Executive

Startek

Sector 18, Gurgaon/Gurugram

₹12,000 - ₹18,000 monthly

Fixed

12000 - ₹18000

Earning Potential

18,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

1 applicants

Benefits include: PF

Job Description

Telesales refers to the process of selling products or services over the phone. It is a direct marketing approach where sales representatives (often called telesales agents) engage with potential or existing customers to promote offerings, handle inquiries, and close sales deals.


Key Aspects of Telesales:

Types of Telesales:


Inbound Telesales: Agents handle incoming calls from customers interested in the company’s products or services.

Outbound Telesales: Agents proactively reach out to potential or existing customers to generate leads, follow up, or make direct sales.

Skills Required:


Excellent communication and listening skills.

Persuasion and negotiation abilities.

Resilience and ability to handle rejection.

Familiarity with the product or service being sold.

Data entry and CRM (Customer Relationship Management) system knowledge.

Tools Used:


CRM software to track customer interactions and sales progress.

Scripts or call guides for maintaining consistency.

Automated dialers for outbound calls.

Analytics tools to measure performance and optimize strategies.

Advantages:


Cost-effective compared to face-to-face selling.

Real-time customer interaction and feedback.

Flexibility to reach customers in various locations.

Scalable for small to large operations.

Challenges:


High rejection rates.

Managing compliance with telemarketing laws (e.g., Do Not Call lists).

Maintaining customer engagement without visual cues.

Pressure to meet sales targets.

Job role

Work location

Sector 18, Gurugram, Haryana, India

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Post Graduate

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Startek

Address

Sector 18, Gurugram, Haryana, India

Job posted by Startek

FAQs about this job

Show all

Apply for job