Vice President – Transformation

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Vice President – Transformation
A DPIS vertical lead is responsible for leading the improvement agenda for the vertical, working closely with COO and other senior stakeholders, including clients. S/he is responsible to identify, coach and develop talent in DPIS (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, digital use case identification, leveraging Lean and Six Sigma. Vertical lead ensures smooth delivery on functional & vertical goals for DPIS at global level through resource deployment, collaboration and solving for systemic changes

Responsibilities
• Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it
• Partner with ops to identify Value-Share and Revenue Assurance opportunities and deliver in Flying formation format as relevant
• Through CI, own delivery on committed productivity, productivity improvement in TBP accounts, and Bad Bench reduction in named accounts
• Identify, coach, and develop talent in DPIS through LSS DNA building and engagement drives
• Programs manage Digital Twin deployment in prioritized accounts in the vertical
• Identify digital use cases
• Prioritize resource alignment to stabilize mega wins
• De-risk operations through Risk Control and Best Practice framework

Qualifications we seek in you!
Minimum qualifications
• Graduate/Postgraduate from a top B school / top Engineering colleges
• Prior solution design, consulting experience or IT domain consulting experience
• Process consulting experience preferred over business/ strategy consulting
• Proven track record of driving transformation in client operations
• Global perspective and understanding of business marketplace
• Project Management Skills
• Experience with digital tools or in financial services space
• Digital deployment for large/ medium scale customers
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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