Receptionist / Front Office Executive
Ema Fashion
Receptionist / Front Office Executive
Ema Fashion
Ganeshguri, Guwahati
₹12,000 - ₹16,000 monthly
Fixed
₹12000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
Fast HR reply
HR responded to 100% candidates in last 1 days
200+ applicants
Job Description
- The Front Office Executive is the first point of contact for clients, visitors, and employees. This role is essential in representing the company’s image through professionalism and excellent communication. The individual will manage front-desk operations, handle administrative duties, and ensure that visitors and clients have a positive experience when interacting with the organization.
- Key Responsibilities:
- Reception Management:
- Greet visitors, clients, and employees as they arrive and provide assistance or direct them to the relevant departments.
- Manage the front desk, ensuring it is well-organized and presentable at all times.
- Answer, screen, and direct phone calls to the appropriate staff members, taking messages where necessary.
- Visitor Coordination:
- Maintain a visitor logbook and ensure proper identification and badges are issued to guests.
- Notify employees of the arrival of visitors and ensure they are escorted to the appropriate areas.
- Coordinate with security for visitor access and handle any visitor inquiries professionally.
- Administrative Support:
- Handle administrative duties such as filing, data entry, and document preparation.
- Receive and sort incoming mail and deliveries; arrange for outgoing mail and courier services.
- Assist in managing office supplies and placing orders as necessary.
- Scheduling & Appointments:
- Schedule and confirm appointments and meetings for staff, clients, and visitors.
- Maintain calendars and appointment logs for senior management and ensure schedules are up-to-date.
- Prepare meeting rooms and ensure they are properly equipped with necessary materials (e.g., stationery, presentations).
- Customer Service:
- Provide basic information to clients and visitors regarding the company’s services or direct them to the relevant department for more detailed inquiries.
- Handle complaints, queries, and provide resolution or escalate the matter to the appropriate authority.
- Assist in handling incoming inquiries via phone or email and forward them to the correct personnel.
- Coordination & Communication:
- Act as a point of communication between clients, visitors, and internal departments.
- Coordinate with other administrative and support staff to ensure the smooth operation of front-office tasks.
- Communicate important messages and information to staff as necessary.
Job role
Work location
GS Road, Christian Basti, Guwahati, Assam, India
Department
Admin / Back Office / Computer Operator
Role / Category
Front Office / Receptionist
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Admin Management, Front Office / Receptionist, Hospitality Management, Front Office & Guest Services, Data Entry/Computer Operator
English level
Basic English
Gender
Any gender
About company
Name
Ema Fashion
Address
GS Road, Christian Basti, Guwahati, Assam, India
Job posted by Ema Fashion
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