Associate BPO Executive

The Family Thai Spa

Nanakramguda, Hyderabad Region

₹20,000 - ₹50,000 monthly*

Fixed

20000 - ₹30000

Average Incentives*

20,000

Earning Potential

50,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

200+ applicants

Benefits include: Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Laptop, Health Insurance

Job Description

Position Overview: We are looking for dynamic individuals to join our team as Inbound and Outbound Process Associates. In this role, you will be responsible for handling both inbound and outbound communications for our clients. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to thrive in a fast-paced environment. Key responsibilities: 1.Handling Inbound Communications: Answering incoming calls, emails, and other communications from clients and providing timely and accurate information or assistance. 2.Managing Outbound Communications: Making outbound calls, sending emails, and other communications to follow up with clients, provide updates, or gather necessary information. 3.Documentation and Record-Keeping: Maintaining detailed and accurate records of all communications, including call logs, emails, and other correspondence. 4.Problem Resolution: Addressing client inquiries, concerns, or issues promptly and professionally, and escalating complex issues to the appropriate department or supervisor as needed. 5.Quality Assurance: Ensuring that all communications adhere to company policies and procedures, and meeting quality and productivity standards. 6.Collaboration: Collaborating with team members and other departments to provide seamless support to clients and achieve departmental goals Qualifications: High school diploma or bachelor's degree. Excellent verbal and written communication skills, with a clear and professional phone manner. Strong active listening skills and the ability to empathize with customers' concerns or frustrations. Flexibility to work night shifts

More about this Associate BPO Executive job

The Family Thai Spa is aggressively hiring for the job profile of Associate BPO Executive at Hyderabad in Nanakramguda locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 50,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Hyderabad at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 18-May-2024. For more details, download apna app and find Night Shift jobs in Hyderabad. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

12th Pass

English Level

Good (Intermediate / Advanced) English

Skills

Customer service, Good Communication Skills, Cold Calling, Outbound calling, Inbound calling, Verbal communication

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Night Shift

Interview & address details

Work Location

Gachibowli-miyapur road,laxmi cyber city,white fields,kothaguda,kondapur,Telanagana,500084 Nanakramguda, Hyderabad

Interview mode

In person

Interview address

Banjara Hills, Hyderabad, Telangana, India

Job posted by The Family Thai Spa

This job has expired

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