Customer Care Executive

Ecompass

Work from home

₹11,800 - ₹15,000 monthly*

Fixed

11800 - ₹13000

Average Incentives*

2,000

Earning Potential

15,000

You can earn more incentive if you perform well

Full Time

Freshers can apply

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

500+ applicants

Benefits include: Overtime Pay, PF, Mobile Allowance

Job Description

Responsibilities of candidates include:

  • Ability to communicate with customers in regional and international languages i.e. Telugu, Kannada and English respectively.
  • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints.
  • Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms, and applications.
  • Inform customers about the company's products/services and offers
  • Provide support on Calls, WhatsApp and Emails.
  • Identify customers’ needs and wants, clarifying information whenever possible.
  • Ability to be on the phone for a long time and familiar with using dialer systems.

Job role

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Skills

Customer service, Basic Computer, Good Communication Skills

English level

Basic English

Regional language

Fluent in speaking Kannada, Telugu, Tamil, Malayalam

Age limit

18 - 35 years

Gender

Female

Interview details

Interview mode

Online/Telephonic

About company

Name

Ecompass

Address

Makerbazar.in,47, Sector 16 Rd, Sector 16, Faridabad, Haryana 121002, India Faridabad, Delhi-NCR

Job posted by Ecompass

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