International Voice Process Agent

The Skill Hub

Madhapur, Hyderabad

₹29,000 - ₹40,000 monthly*

Fixed

₹29000 - ₹37500

Average Incentives*

₹2,500

Earning Potential

₹40,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

200+ applicants

Benefits include: Overtime Pay, Annual Bonus, PF, 5 working days, One-way cab

Job Description

PERMANENT HIRING: WORK FROM OFFICE: International Voice Process

Job Description – Customer Billing Voice

Educational Qualifications: Any Graduate/Undergraduate

Work Experience < 2 year – U1 (min 6 months in Customer Service in an int. BPO)

> 2 year – U2 – (min 18 Months International BPO customer service experience )

Skills and Abilities: Handling basic Customer queries related to Telecom Bills /Customer Resolution expert

Communication Skills: Should have excellent Communication / Interpersonal /Comprehension skills

Computer Proficiency: Should have Basic computer knowledge

Work shifts: Candidates should be willing to work in US shift

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Job Description – Technical support Voice

Educational Qualifications: Any Graduate/Undergraduate

Work Experience < 2 year – U1 (minimum 1 year in Customer Service in an int. BPO)

> 2 year – U2 – min 18 months International BPO customer service experience or Semi-Tech experience

Skills and Abilities: Handling Internet / telecom/ Basic Troubleshooting Concerns

Basic networking, LAN, WAN

Communication Skills: Should have excellent English language skills

Computer Proficiency: Should have good computers knowledge and latest operating systems

Work shifts: Candidates should be willing to work in US shift

Job role

Work location

Jubilee Enclave, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 6 months

Education

12th Pass

Past role/category experience

Customer Support - Operations, IT Support, Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process

Skills

WAN, International calling, WAN operations, LAN troubleshooting, Technical support, Blended process, Network troubleshooting, Networking devices, Technicial support, International clients, Network devices knowledge, Network performance checking, B2C Clients, B2C Customers, International BPO