International Voice Process Agent
The Skill Hub
International Voice Process Agent
The Skill Hub
Madhapur, Hyderabad
₹29,000 - ₹40,000 monthly*
Fixed
₹29000 - ₹37500
Average Incentives*
₹2,500
Earning Potential
₹40,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
200+ applicants
Benefits include: Overtime Pay, Annual Bonus, PF, 5 working days, One-way cab
Job Description
PERMANENT HIRING: WORK FROM OFFICE: International Voice Process
Job Description – Customer Billing Voice
Educational Qualifications: Any Graduate/Undergraduate
Work Experience < 2 year – U1 (min 6 months in Customer Service in an int. BPO)
> 2 year – U2 – (min 18 Months International BPO customer service experience )
Skills and Abilities: Handling basic Customer queries related to Telecom Bills /Customer Resolution expert
Communication Skills: Should have excellent Communication / Interpersonal /Comprehension skills
Computer Proficiency: Should have Basic computer knowledge
Work shifts: Candidates should be willing to work in US shift
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Job Description – Technical support Voice
Educational Qualifications: Any Graduate/Undergraduate
Work Experience < 2 year – U1 (minimum 1 year in Customer Service in an int. BPO)
> 2 year – U2 – min 18 months International BPO customer service experience or Semi-Tech experience
Skills and Abilities: Handling Internet / telecom/ Basic Troubleshooting Concerns
Basic networking, LAN, WAN
Communication Skills: Should have excellent English language skills
Computer Proficiency: Should have good computers knowledge and latest operating systems
Work shifts: Candidates should be willing to work in US shift
Job role
Work location
Jubilee Enclave, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 6 months
Education
12th Pass
Past role/category experience
IT Support, Customer Support - Operations, Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended
Skills
WAN, International calling, WAN operations, LAN troubleshooting, Technical support, Blended process, Network troubleshooting, Networking devices, Technicial support, International clients, Network devices knowledge, Network performance checking, B2C Clients, B2C Customers, International BPO
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
The Skill Hub
Address
Jubilee Enclave, Jubilee Enclave, HITEC City, Hyderabad, Telangana 500081, India
Job posted by The Skill Hub
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