Phone Banking Officer
SPRS Solutions
Phone Banking Officer
SPRS Solutions
Gachibowli, Hyderabad
₹14,800 - ₹27,333 monthly*
Fixed
₹14800 - ₹17333
Average Incentives*
₹10,000
Earning Potential
₹27,333
You can earn more incentive if you perform well
Job Details
Interview Details
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Fast HR reply
HR responded to 100% candidates in last 1 days
124 applicants
Benefits include: PF, Health Insurance
Job Description
Job Vacancy Alert! 🌟
Contact👇
89779 00922
Designation: Virtual Care-Officer Customer Care
Office Work location
Hyderabad
Feel free to share this opportunity with your network. We appreciate your help in spreading the word!
Salary Experience Wise:
0 to 6 months CTC - 208000 LPA
6 months to <1 year CTC - 216000 LPA
1 to <2 years CTC - 248000 LPA
2 to <3years CTC - 255000 LPA
>=3 years CTC - 288000 LPA
Primary Responsibilities:
1. Ensuring appropriate handling of 1st level escalations and Queries are handled across the teams assigned
2. Team building & motivating assigned call handling staff towards sustained achievement of performance standards and Unit goals and ensuring minimal attrition
3. Ensuring assigned team’s compliance to laid down processes and guidelines.
4. So that, excellent customer service, optimum productivity and efficiency of the team members are achieved.
5. Have to take inbound calls for 480 minutes or to do outbound for 480 minutes every day depends on your work assigned within 9 hours of shift time.
Qualification: Any Graduation
Mandatory languages: English, Hindi & Telugu
Documents required:
1. 10th Original Certificate.
2. Degree long Original memo.
3. Pan card.
4. 1 passport size Photo.
5. Resume including address.
6. Experience relieving letter. ( If you are experienced )
7. Previous company payslips. ( If you are experienced )
Job role
Work location
Gachibowli, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Telugu, Hindi
Age limit
21 - 29 years
Gender
Any gender
About company
Name
SPRS Solutions
Address
Gachibowli, Hyderabad, Telangana, India
Job posted by SPRS Solutions
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