Job Role Brief & Description

· Greet customers warmly and assist them in finding the items they are looking for.

· Answer customer inquiries about books, promotions, and store policies.

· Provide a positive and friendly shopping experience for customers.

· Customer purchases accurately at accounted in POS.

· Handle cash, credit/debit card transactions, and other payment methods.

· Ensure that transactions are processed efficiently and with a high level of accuracy.

· Responsible for handling cash, making changes, and ensuring the cash registers should tally.

at the end of the shift.

· Follow proper cash handling procedures to prevent errors and discrepancies.

· Stay informed about the books and products available in the store.

· Assist customers in locating specific books or making recommendations based on

· their preferences.

· Inform customers about ongoing promotions & discounts running in the store.

· Process of returns and exchanges according to store policies.

· Handle any customer concerns or issues related to transactions with professionalism and courtesy.

· Keep the checkout area clean & organized.

· Be vigilant for potential theft or fraudulent activities at check out and billing counters.

· Follow store security procedures and report any suspicious behavior.

· Monitor and replenish receipt paper, bags, and other consumables.

· Complete end-of-day closing procedures, including reconciling the cash register and preparing the cash drawer for the next shift.

· Secure the cash and follow store protocols for closing.