Telecalling Team Leader
UFS Capital Services
Telecalling Team Leader
UFS Capital Services
Punjagutta, Hyderabad
₹20,000 - ₹25,000 monthly
Fixed
₹20000 - ₹25000
Earning Potential
₹25,000
Job Details
Interview Details
Job highlights
79 applicants
Benefits include: Internet Allowance, Flexible Working Hours
Job Description
Telecaller team lead is responsible for guiding, monitoring, and leading a group of telecallers.
Roles and Responsibilities
- Communication: Being able to communicate well verbally and in writing, and to listen actively and empathetically
- Problem solving: Being able to think critically and creatively to solve customer issues
- Motivation: Being able to motivate their team members and inspire positive communication
- Feedback: Being able to provide regular feedback, coaching, and training to help their team members improve their skills and achieve their goals
Job role
Work location
APARTMENT 2ND FLOOR FLAT, RIVIERA, NO 203, Dwarakapuri, Punjagutta, Hyderabad, Telangana 500082, India
Department
Banking / Insurance / Financial Services
Role / Category
Banking/Loan Sales
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
Telesales, Customer Support - Operations, Banking/Loan Sales, Customer Success
Skills
Customer service, Good Communication Skills, Customer support, Enquiry management, Loan Sales, Client relationship management, Client servicing, Call handling
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Telugu
Age limit
20 - 30 years
Gender
Any gender
About company
Name
UFS Capital Services
Address
APARTMENT 2ND FLOOR FLAT, RIVIERA, NO 203, Dwarakapuri, Punjagutta, Hyderabad, Telangana 500082, India
Job posted by UFS Capital Services
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