An Operation Executive with good computer skills typically performs a wide range of responsibilities within a company's operations department. The role focuses on ensuring smooth and efficient day-to-day activities, often involving data management, process optimization, coordination with various departments, and the use of technology to enhance operational efficiency. Below is an outline of the typical job profile for an Operation Executive with a focus on strong computer skills and knowledge.

1. Key Responsibilities:Data Management:
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• Collect, analyze, and process data related to business operations.
• Use spreadsheets (e.g., Excel, Google Sheets) for data entry, analysis, and reporting.
• Maintain and update operational databases and systems.
• Ensure data accuracy and consistency across platforms.

1. Process Optimization:
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• Use computer software to streamline and improve operational processes.
• Implement automation tools (e.g., workflow management software) to enhance productivity.
• Identify inefficiencies and suggest improvements through data analysis.

1. Software Proficiency:
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• Use Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) software, and other internal platforms for daily operations.
• Ensure smooth usage and implementation of company software tools.
• Troubleshoot basic technical issues related to operational software.

1. Coordination and Communication:
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• Coordinate between different departments (sales, procurement, customer service) to ensure smooth execution of tasks.
• Use communication platforms (email, Slack, MS Teams) to interact with team members and management.
• Maintain clear documentation of processes and standard operating procedures.

1. Reporting and Documentation:
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• Generate regular operational reports (weekly/monthly) using software tools like Excel or business intelligence tools (e.g., Power BI).
• Prepare and present reports on performance, metrics, and key results.
• Document operational procedures and maintain up-to-date process manuals.

1. Inventory and Resource Management:
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• Use inventory management systems to track stock levels, orders, and supplies.
• Ensure timely procurement and delivery of goods and services as required by operations.
• Monitor and analyze inventory data for trends and potential issues.

1. Customer Support & Satisfaction:
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• Assist in resolving customer complaints related to operations using computer-based tracking systems.
• Monitor and improve customer service performance through data-driven insights.

1. Project Management:
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• Use project management tools (e.g., Asana, Trello, MS Project) to oversee operational tasks and timelines.
• Track milestones and ensure deadlines are met using project management software.

1. Training and Support:
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• Provide training to new employees on operational systems and software tools.
• Offer technical support to team members on software-related queries and issues.

1. Compliance & Quality Control:
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• Ensure all operations adhere to company policies, legal regulations, and industry standards.
• Use computer systems to monitor and audit the quality of operations and processes.

1. Key Skills Required:Computer Literacy:
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• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong knowledge of data analysis tools (Excel formulas, pivot tables, data visualization).
• Familiarity with ERP, CRM, or supply chain management systems.
• Knowledge of project management software (e.g., Asana, Trello, or MS Project).

1. Analytical Skills:
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• Ability to analyze operational data and draw actionable insights.
• Knowledge of data visualization tools (e.g., Power BI, Tableau) is a plus.

1. Communication Skills:
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• Ability to communicate clearly in writing and verbally using email, reports, and presentations.
• Experience in cross-functional collaboration.

1. Problem-Solving:
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• Ability to troubleshoot software and process issues quickly and effectively.
• Identifying operational bottlenecks and proposing data-backed solutions.

1. Attention to Detail:
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• High attention to detail, especially when managing data or overseeing operational procedures.

1. Time Management:
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• Strong organizational skills with the ability to handle multiple tasks and prioritize deadlines.

1. Adaptability:
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• Ability to quickly learn and adapt to new software, tools, and systems as the company evolves.
• Educational Qualifications:A Bachelor's degree in Business Administration, Operations Management, or a related field.
• Additional certifications in project management or software tools (e.g., Excel, SAP) may be beneficial.
• Experience:Experience in operations, administrative roles, or process management is typically preferred.
• Experience with relevant software and systems (ERP, CRM, Microsoft Office Suite) is highly advantageous.
• Work Environment:Typically office-based but may include remote work options depending on company policies.
• Collaborative and fast-paced environment with interactions across different teams.

An Operation Executive with strong computer skills plays a crucial role in improving operational efficiency, managing data, and ensuring that technology is leveraged effectively to meet business goals.