Customer Support Executive

Nangia Traders

Jagatpura, Jaipur

₹17,000 - ₹25,000 monthly

Fixed

17000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

52 applicants

Benefits include: Travel Allowance (TA)

Job Description

We’re looking for a Customer Support Executive who can provide excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!


Responsibilities:


  • Offer customer support.
  • Overseeing the customer service process.
  • Resolving customer queries and complaints brought to your attention.
  • Creating quotations and challans.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment.
  • Establishing a positive rapport with all clients and customers in person or via phone


Requirements:


  • BE/ B.Tech degree, computer science or engineering
  • Knowledge of advance Excel, Word, and PowerPoint
  • Excellent interpersonal and written and oral communication skills.
  • Strong customer service skills
  • Strong interest in mechanical products


About Us:

We are a group of companies, established as Nangia Traders in 1987. We have a diversified business prospect through which we work in four segments: Mining, Construction, Municipal Water Supply and Industries. On our way, however, we took new aspects on-board such as courage, leadership, initiative and motivation. They not only help us extend our know-how, they also enable us to offer our customers solutions and services no-one else can, thus creating us one of the leading trading houses of the state. With a highly motivated team of engineers, we believe in selling through quality not commercially. The products that we have in our baskets are the leaders in their segment and making them the leaders in our market is the strength that we show.


Address: B-47, MAHAL YOJNA BEHIND AKSHAY PATRA, JAGATPURA, JAIPUR, Rajasthan, India

Job role

Work location

B47-48, Mahal scheme, behind akshay patra, Jagatpura, Sector 26, Mahal Scheme, Pratap Nagar, Jaipur, Rajasthan 302017, India Jagatpura, Jaipur

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Operations, Customer Support - Non Voice / Chat

Skills

Advanced MS Excel

English level

Basic English

Degree/ Specialisation

Any B.Sc, Any BE/B.Tech (Atleast one)

Gender

Female

About company

Name

Nangia Traders

Address

B47-48, Mahal scheme, behind akshay patra, Jagatpura, Sector 26, Mahal Scheme, Pratap Nagar, Jaipur, Rajasthan 302017, India Jagatpura, Jaipur

Job posted by Nangia Traders

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