Customer Support Executive

Nangalia Ruchira

Adarsh Nagar, Jaipur

₹18,000 - ₹27,000 monthly*

Fixed

18000 - ₹23000

Average Incentives*

4,000

Earning Potential

27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

103 applicants

Benefits include: Overtime Pay, Mobile Allowance, Internet Allowance, Laptop

Job Description

Customer Support JD

1)Inboung calls from customer for exchanges/refunds

2)Convince customer for a credit note instead of refund.

3) outbound calls for NDR orders. (Non delivered orders)

4) outbound calls for RTO orders. (Orders not taken by customers at doorstep)

5) replying to customers emails for exchange of an order or for giving credit note.

6) making credit note on shopify after mathematical calculation from her order details.

7) knows shopify to check customer details.

8) replying to instagram queries

Job role

Work location

Bees Dukan, Adarsh Nagar, Jaipur, Rajasthan 302007, India Adarsh Nagar, Jaipur

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Diploma

Past role/category experience

Customer Success, Customer Support - BPO / Voice / Blended, Customer Support - Operations, eCommerce Operations

Skills

Customer service, Email Drafting, Customer support, Product knowledge, Customer engagement, Outbound calling, Customer handling, Inbound calling, Web chat management, Shopify, Customer focus

English level

Basic English

Gender

Female

About company

Name

Nangalia Ruchira

Address

Bees Dukan, Adarsh Nagar, Jaipur, Rajasthan 302007, India Adarsh Nagar, Jaipur

Job posted by Nangalia Ruchira

FAQs about this job

Show all

This job has expired