Key Responsibilities:

Product Management:

• Create and optimize product listings across e-commerce platforms like Amazon, Flipkart, Blinkit, etc.
• Manage product attributes, images, descriptions, and pricing to enhance visibility and sales.
• Monitor product performance and implement changes to improve rankings and conversions.

Inventory and Supply Chain Management:

• Monitor stock levels and coordinate with suppliers or warehouses to avoid stockouts.
• Update inventory in real time and ensure accuracy across platforms.
• Handle inventory forecasting to support promotional events and peak seasons.

Order Processing:

• Oversee order fulfillment, including packing, shipping, and tracking.
• Resolve any order-related issues such as delays, cancellations, or returns.

Customer Support:

• Handle customer inquiries, complaints, and feedback efficiently.
• Collaborate with customer service teams to ensure prompt issue resolution.

Analytics and Reporting:

• Track sales trends, inventory turnover, and operational KPIs.
• Generate reports to identify areas for improvement in operations.
• Analyze platform-specific performance data and suggest actionable strategies.

Compliance and Policies:

• Ensure compliance with platform-specific policies, regulations, and best practices.
• Handle documentation for brand registry, trademarks, and other legal requirements.

Collaboration:

• Work with digital marketing teams to coordinate promotional campaigns.
• Collaborate with graphic designers for optimized product images and banners.

Optimization and Automation:

• Identify opportunities to automate repetitive tasks and improve operational workflows.
• Stay updated with e-commerce trends and implement relevant tools/technologies.