Key Responsibilities:

1. Team Management:

  - Supervise and motivate a team of insurance agents, brokers, or underwriters.

  - Provide guidance, training, and coaching to enhance team performance.

  - Conduct performance evaluations and provide constructive feedback.

2. Sales and Business Development:

  - Set sales targets and strategies for the team.

  - Monitor and analyze sales performance, identifying areas for improvement.

  - Develop and implement business growth plans.

3. Operational Efficiency:

  - Ensure compliance with regulatory requirements and company policies.

  - Streamline processes, reducing costs and increasing productivity.

  - Manage workload distribution and resource allocation.

4. Customer Service:

  - Foster strong relationships with clients and stakeholders.

  - Ensure timely resolution of customer complaints and issues.

  - Implement customer retention strategies.

5. Risk Management:

  - Identify and mitigate potential risks.

  - Ensure adherence to risk management policies and procedures.

6. Communication and Collaboration:

  - Liaise with other departments (e.g., underwriting, claims) to ensure seamless operations.

  - Communicate effectively with stakeholders, including customers, colleagues, and management.

7. Strategic Planning:

  - Contribute to the development of departmental goals and objectives.

  - Implement strategic initiatives to drive business growth.