Customer Care Executive

Subhadra Jobs Consultancy

Salt Lake City, Kolkata/Calcutta

₹12,000 - ₹16,000 monthly

Fixed

12000 - ₹16000

Earning Potential

16,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

51 applicants

Benefits include: PF

Job Description

Shift – Day shift (Shift Timings: 9:30 am to 6:30 pm)  

·      Skillset -1-year experience in Banking /Fresher’s if they are Bcom students & Interested in sales /  

·      Qualification: - Any Graduates 

·      5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day  

JOB ROLES


Virtual Relationship Manager  

  • Managing relationships with customers. 
  • Conducting customer interviews. 
  • Identifying and communicating customer needs. 
  • Ensuring customer satisfaction. 
  • Resolving customer issues and concerns. 
  • Developing and implementing marketing strategies to grow the customer base.


  • The VRM is responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank. Additionally, a Product Specialist such as Investment Specialist / Business Banking Specialist along with Client Service Manager form the entire service team for each Client. 

Job role

Work location

Salt Lake City, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - Service Delivery, Customer Support - Operations

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Subhadra Jobs Consultancy

Address

Salt Lake City, Kolkata, West Bengal, India

Job posted by Subhadra Jobs Consultancy

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