Customer Care Executive
Subhadra Jobs Consultancy
Customer Care Executive
Subhadra Jobs Consultancy
Salt Lake City, Kolkata/Calcutta
₹12,000 - ₹16,000 monthly
Fixed
₹12000 - ₹16000
Earning Potential
₹16,000
Job Details
Interview Details
Job highlights
51 applicants
Benefits include: PF
Job Description
Shift – Day shift (Shift Timings: 9:30 am to 6:30 pm)
· Skillset -1-year experience in Banking /Fresher’s if they are Bcom students & Interested in sales /
· Qualification: - Any Graduates
· 5.5 Days working 2-day week offs. 1st and 3rd Saturday will we working day
JOB ROLES
Virtual Relationship Manager
- Managing relationships with customers.
- Conducting customer interviews.
- Identifying and communicating customer needs.
- Ensuring customer satisfaction.
- Resolving customer issues and concerns.
- Developing and implementing marketing strategies to grow the customer base.
- The VRM is responsible for managing the entire Banking and Financial needs of the customer as a Single Point of Contact from the Bank. Additionally, a Product Specialist such as Investment Specialist / Business Banking Specialist along with Client Service Manager form the entire service team for each Client.
Job role
Work location
Salt Lake City, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Past role/category experience
Customer Support - Service Delivery, Customer Support - Operations
English level
Good (Intermediate / Advanced) English
Age limit
18 - 30 years
Gender
Any gender
About company
Name
Subhadra Jobs Consultancy
Address
Salt Lake City, Kolkata, West Bengal, India
Job posted by Subhadra Jobs Consultancy
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