Customer Care Executive

Teleperformance

Salt Lake City, Kolkata/Calcutta

₹25,000 - ₹30,000 monthly

Fixed

25000 - ₹30000

Earning Potential

30,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

200+ applicants

Benefits include: PF

Job Description

Hiring for Kolkata Location!!!

Position - Customer support Executive (voice

Process).

Requirements:

- Good English communication skills

- Minimum 0- 6 months of BPO experience

- Minimum qualification: Graduate and under-graduate both can apply

Responsibilities:

1. Handle customer inquiries through channels like chat and calls

2. Provide assistance and support to customers with their queries and concerns.

3. Maintain accurate records of customer interactions and transactions.

4. Follow company policies and procedures while addressing customer needs.

5. Collaborate with team members to ensure efficient customer service delivery.

6. Adhere to quality standards and KPIs set by the company.

7. Continuously improve product knowledge to better assist customers.

Salary - Upto 30k CTC

Full time Permanent Job.

Interested candidate can share their cv in the below

HR- Natasha

WhatsApp- 7002574553

Job role

Work location

Salt Lake City, Kolkata, West Bengal, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Teleperformance

Address

Salt Lake City, Kolkata, West Bengal, India

Job posted by Teleperformance

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