Customer Care Executive
Teleperformance
Customer Care Executive
Teleperformance
Salt Lake City, Kolkata/Calcutta
₹25,000 - ₹30,000 monthly
Fixed
₹25000 - ₹30000
Earning Potential
₹30,000
Job Details
Interview Details
Job highlights
200+ applicants
Benefits include: PF
Job Description
Hiring for Kolkata Location!!!
Position - Customer support Executive (voice
Process).
Requirements:
- Good English communication skills
- Minimum 0- 6 months of BPO experience
- Minimum qualification: Graduate and under-graduate both can apply
Responsibilities:
1. Handle customer inquiries through channels like chat and calls
2. Provide assistance and support to customers with their queries and concerns.
3. Maintain accurate records of customer interactions and transactions.
4. Follow company policies and procedures while addressing customer needs.
5. Collaborate with team members to ensure efficient customer service delivery.
6. Adhere to quality standards and KPIs set by the company.
7. Continuously improve product knowledge to better assist customers.
Salary - Upto 30k CTC
Full time Permanent Job.
Interested candidate can share their cv in the below
HR- Natasha
WhatsApp- 7002574553
Job role
Work location
Salt Lake City, Kolkata, West Bengal, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Teleperformance
Address
Salt Lake City, Kolkata, West Bengal, India
Job posted by Teleperformance
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