Non Tech Support Executive - Voice / Blended
The Skill Hub
Non Tech Support Executive - Voice / Blended
The Skill Hub
Rajarhat, Kolkata/Calcutta
₹12,700 - ₹21,500 monthly*
Fixed
₹12700 - ₹19000
Average Incentives*
₹2,500
Earning Potential
₹21,500
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Fast HR reply
121 applicants
Benefits include: Overtime Pay, Annual Bonus, PF
Job Description
Designation-
o Advanced Resolution Expert (ARE)
Job Profile-
o Have to resolute customer’s query Voice Call
Mandatory Criteria-
o Min HS Passed.
o Only Experienced can apply 1 year BPO exp.
o Excellent verbal communication skill in English & Hindi without major MTI for Voice
process
o Should have not applied for any Flipkart interview in last 3 month
o Customer orientation.
o Ready to work in 24/7 Shifts
o No planned leave for upcoming 3 month after joining
o 9 hour of the day, 8 hrs. work and 1 hour break
o Should have a typing speed of 30WPM with 90% accuracy
Interview Structure-
o HR round - General check. -
o OPS round – General Check
o Typing Test
o P-Map Test
o Versant 4
o Client Round – Video Call
Payouts –
o Salary 245000 pa.
o 100% fixed salary
o 600/Day stipend in training
o Pick up & drop for odd shifts
Documents Required –
Job role
Work location
DLF 2 Road, Action Area II, Newtown, New Town, West Bengal, India Rajarhat, Kolkata/Calcutta
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Non Voice, Customer Support - BPO / Voice / Blended, Customer Support - Operations, Customer Support - Non Voice / Chat
Skills
Lead Generation, CRM software, Objection handling, Customer handling
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Oriya, Assamese, Hindi
Age limit
18 - 34 years
Gender
Any gender
About company
Name
The Skill Hub
Address
DLF 2 Road, Action Area II, Newtown, New Town, West Bengal, India
Job posted by The Skill Hub
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