We are seeking a dynamic and detail-oriented Operations Executive to join our team. The Operations Executive will play a crucial role in managing day-to-day operations, ensuring smooth coordination between various departments, and optimizing processes to enhance efficiency and customer satisfaction.

Responsibilities:

1. Coordinate with courier partners, vendors, and internal teams to ensure timely and accurate delivery of shipments.
2. Monitor and track shipments to ensure compliance with delivery schedules and quality standards.
3. Handle customer inquiries, resolve issues, and provide timely updates on shipment status.
4. Prepare shipping documentation, including invoices, packing lists, and customs clearance documents.
5. Assist in optimizing operational processes to improve efficiency and reduce costs.
6. Collaborate with the sales team to onboard new clients and provide support as needed.
7. Maintain accurate records of shipments, inventory, and operational activities.
8. Identify areas for improvement and implement solutions to enhance operational effectiveness.
9. Stay updated on industry trends, regulations, and best practices in logistics and supply chain management.