BBA Trainer for Personal Loans
Kotak Mahindra Bank
Apply on company website
BBA Trainer for Personal Loans
Kotak Mahindra Bank
Lucknow
Not disclosed
Job Details
Job Description
BBA Trainer-PERSONAL LOANS-Training
Job Responsibilities:-
- The trainer will be responsible for leading location specific training initiatives for the BBA-SBE Channel
- Manage learning and development objectives of the SBE businesses
- Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content
- Enable continuous learning across the talent lifecycle through the interplay of live and digital learning
- Ensure excellent participant learning experience through delivery and seek feedback and measure business impact regularly to determine training effectiveness
- Build and maintain monthly training calendars, training records, attendance and manage the administrative requirements of the training program.
- Perform administrative tasks such as scheduling classes, setting up of systems/equipment and coordinate with the learners for enrolments in the batches
- Conduct training programs with the goal of improvements in sales metrics such as productivity, SOP achievement in lines with customer centricity
- Ensure right solution providing behaviour, ethics and practices are embedded through the training imparted in with the business goals, standards and regulations
- Regular updates to the business in terms of feedbacks received from the training sessions including competition benchmarking, managing rejections
- Ensure 100% completion of Job Ready parameters (LMS Course Tracking, Induction Attendance, Induction Assessments) and share weekly updates with the business
- Travel to field and other business locations Ensure on-going skilling of trainers for effective delivery
Key KRAs:-
- SOP to be achieved- Revenue generated - measure the revenue generated from sales by the employee before and after attending the training
- Track the conversion of leads achieved by the RM before and after the training
- Highlighting key milestones achieved
Experience:-
Min 7-8 years of experience in Business Banking background with a good understanding of Sales.
Skills to be proficient in:-
- Good stakeholder management, influencing skills.
- Should have good English speaking skills (mandatory)
- Good analytical skills and a “do what it takes to get job done” attitude
Job role
Work location
Lucknow, 0141-Lucknow-Shahjanaf Road-UPD, 17 Ground Floor Speed Buliding,, 3 Rd Shahjanaf Road,, Lucknow, Uttar Pradesh, India
Department
Teaching & Training
Role / Category
University Level Educator
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 7 years
About company
Name
Kotak Mahindra Bank
Job posted by Kotak Mahindra Bank
Apply on company website