Customer Service Manager

DCB bank


Not disclosed

Work from Office

Full Time

Freshers can apply

Job Details

Job Description


Job Summary a?? Ability to pick up quality customers across liabilities & assets and cross sell third party products. a?? To ensure accurate, timely and error free processing of customer service requests a?? To overcome problems using guidelines and escalate with expediency, when necessary. a?? To ensure the best visual impact of the branches on customers Detailed Responsibilities a?? To work for providing first class service experience to existing customers and take references for acquiring new quality customers. To cross sell deposit and fee products to such customers and penetrate better market share a?? To constantly endeavor to improve existing customer relationships and involve in Sales to deepen the same. a?? To keep updating knowledge and exposure to various banking products both internal as well as competitor. a?? To continuously improve product knowledge and awareness of market trends and competitor products. a?? To overcome problems using guidelines and escalate with expediency, when necessary. a?? *Other duties may be assigned from time to time as desired by the Bank Desired skills and competencies a?? Good knowledge of the geographical area, a?? Experience in banking as well as exposure to banking products is desired a?? communication skills with good command in English and Local Language is mandatory a?? Working knowledge of PPTa??s and understanding of MIS. a?? Disciplined on the compliance and Audit part and knowledge of the product being handled a?? Good co-ordination and networking skills a?? Sales Experience desired, though not mandatory

More about this Customer Service Manager job

DCB bank is aggressively hiring for the job profile of Customer Service Manager at undefined in null locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed undefined degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in undefined to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have undefined skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements


Freshers can apply

Job Role


Banking / Insurance / Financial Services

Employment Type

Full Time

Role / Category

Banking Operations

Job posted by DCB bank

This job has expired

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