Customer Care Executive

Aspire Teleservices

Mohali

₹14,000 - ₹17,000 monthly*

Fixed

14000 - ₹16000

Average Incentives*

1,000

Earning Potential

17,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Any experience

No English Required

Job Details

Interview Details

Job highlights

Fast HR reply

42 applicants

Benefits include: PF, ESI (ESIC)

Job Description

Hiring for CHAT PROCESS EXECUTIVE -

Location - Mohali

Work from Office


Job responsibilities :


1. Respond to customer queries and concerns promptly via chat.

2. Provide accurate information about products or services.

3. Troubleshoot customer issues and provide effective solutions.

4. Maintain a professional and friendly tone in all communications.

5. Escalate unresolved queries to the appropriate department.

6. Document customer interactions and update records in the system.

7. Achieve individual and team targets, including response time and customer satisfaction metrics.


Skills and Requirements:


• Education: Minimum 12th grade or graduate.

• Communication: Excellent written communication skills.

• Typing Speed: 25+ words per minute.

• Experience: Both freshers and experienced candidates are eligible.

• Shifts: Willingness to work in rotational or night shifts.

• Skills: Problem-solving, attention to detail, and multitasking ability.


Salary:


• Ranges from ₹14,000 to ₹17,000 (depending on experience and company policies).

Job role

Work location

LVL UP GYMS, MOHALI, Industrial Area, Sector 74, Mohali, Sahibzada Ajit Singh Nagar, Punjab, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Non Voice / Chat, Customer Support - Service Delivery

Skills

bpo, Customer support, Inbound calling, Inbound calls, Domestic BPO

English level

No English Required

Age limit

18 - 40 years

Gender

Any gender

About company

Name

Aspire Teleservices

Address

LVL UP GYMS, MOHALI, Industrial Area, Sector 74, Mohali, Sahibzada Ajit Singh Nagar, Punjab, India

Job posted by Aspire Teleservices

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