Responsibilities:

• Making outbound calls to current and prospective customers to encourage the purchase of products, and services or gather information.
• Taking inbound and mixed calls, responding to queries, and documenting activity in the CRM.
• Achieving daily or weekly call targets as set by the organisation.
• Inquiring with the customer and learning about their needs.
• Noting down the key points of each conversation.
• Delivering verbal acceptances of offers to our Sales team for closing.
• Gathering and documenting sales data in CRM, such as meetings and appointments, as well as visitor and customer information
• Building and sustaining strong client connections by responding to requests and complaints as soon as possible.

Qualifications:

• 12th grade or higher education
• Good hindi communication required
• Basic computer skills