Customer Care Executive

Teleperformance

Malad West, Mumbai/Bombay

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

120 applicants

Job Description

BIG OPPURTUNITY FOR FRESHERS ANS EXPERIENCE!!!


Teleperformance is hiring for Immediate joining!!!


Requirements:


  • We are hiring for International Voice process and Non Voice Process.
  • Both Graduates & Under Graduates can apply.
  • Lead customer service team.
  • Investigate fraud incidents
  • Oversee blended processes
  • Handle incoming calls from UK & US clients
  • Lead customer service team in handling international manage fraud investigations calls manage with UK/US process
  • Oversee blended process for incoming requests
  • Lead international voice process for US & UK client handle customer queries via phone, email & chat investigate fraud cases with cross-functional teams manage blended CSR operation for inbound calls.
  • Interested candidates request to share there resume on mail sohail.sayyed@teleperformancedibs.com & WhatsApp 8291520349



Job Details:


  • Work From Office
  • Immediate joiners preferable.
  • 24/7 Rotational Shifts with Day Shifts.
  • Voice Process & Non Voice Process.
  • 5 days working, 2 days rotational off.
  • 15k to 25k up to take home salary.


WORK LOCATION: Malad West Mindspace, Mumbai,

Job role

Work location

Teleperformance Mumbai, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Skills

Customer service, Back office operations, Backend operations, Chat quality control, International BPO, Non-Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Teleperformance

Address

Teleperformance Mumbai, Malad, Mindspace, Malad West, Mumbai, Maharashtra, India

Job posted by Teleperformance

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