Customer Support Executive

Orionz Industries

Girgaon, Mumbai/Bombay

₹17,500 - ₹27,500 monthly*

Fixed

17500 - ₹25000

Average Incentives*

2,500

Earning Potential

27,500

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 88% candidates in last 13 days

162 applicants

Job Description

Key responsibilities:


1. Handling the website portal (Shopify) - you will get trained for this

2. Making changes to orders as per customer inputs

3. Providing customer support

4. Facilitating returns & exchanges

5. Handling customer grievances & providing them with resolutions

6. Updating Excel sheets for data entry and other tasks related to MS Office & Excel


Note 1 - First 2 months will be probation period.


Note 2 - If you are good at job, and have good sales skills along with customer support - you will be incentivised with commission % on sales.


Note 3 - Company website -


Job role

Work location

Orionz Jewels | Silver Jewellery For Men & Women, Doctor DD Sathe Road, Charni Road East, Opera House, Girgaon, Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Success

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Success, Customer Support - BPO / Voice / Blended, Customer Support - Operations, Customer Support - Service Delivery, Customer Support - International Voice Process, Customer Support - Non Voice / Chat

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Interview details

Interview mode

Online/Telephonic

About company

Name

Orionz Industries

Address

Orionz Jewels | Silver Jewellery For Men & Women, Doctor DD Sathe Road, Charni Road East, Opera House, Girgaon, Mumbai, Maharashtra, India

Job posted by Orionz Industries

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