Network (Support) Engineer
Telko Info Solutions
Network (Support) Engineer
Telko Info Solutions
Mumbai/Bombay
₹25,000 - ₹39,000 monthly*
Fixed
₹25000 - ₹35000
Average Incentives*
₹4,000
Earning Potential
₹39,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
183 applicants
Benefits include: PF, Petrol Allowance, Health Insurance
Job Description
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### **Job Title**: IT Support Engineer (L1/L2)
### **Location**: Mumbai
### **Job Type**: Full-time
### **Roles & Responsibilities**:
- **Network Management**:
- Monitoring and managing switches, routers, access points, and network devices.
- Troubleshooting network issues and ensuring minimal downtime.
- **Hardware & Device Support**:
- Installation, maintenance, and support of desktops, laptops, and POS systems.
- Printer management, including troubleshooting and resolving issues.
- Barcode scanner and CCTV management.
- **Incident Management**:
- Monitoring IT systems, detecting issues, and resolving incidents promptly.
- Logging incidents, tracking through resolution, and ensuring timely reporting.
- **Firmware and Software Updates**:
- Coordinating updates, installations, and configurations for hardware/software.
- Obtaining approval for new IP creations, firmware updates, and installations as needed.
- **User Support**:
- Providing technical support and guidance to users on IT-related issues.
- Offering on-site support for stores and
Job role
Department
Engineering - Hardware & Networks
Role / Category
Hardware
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Past role/category experience
IT Network, Hardware
Skills
Troubleshooting, Hardware networking, Wireless configuration, Firewall configuration, Network protocols, Network operating systems, IP configuration, Remote connection systems, Installing operating systems, Network devices knowledge
English level
Good (Intermediate / Advanced) English
Gender
Male
About company
Name
Telko Info Solutions
Address
Mumbai, Maharashtra, India
Job posted by Telko Info Solutions
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