Network (Support) Engineer

Telko Info Solutions

Mumbai/Bombay

₹25,000 - ₹39,000 monthly*

Fixed

25000 - ₹35000

Average Incentives*

4,000

Earning Potential

39,000

You can earn more incentive if you perform well

Field Job

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

183 applicants

Benefits include: PF, Petrol Allowance, Health Insurance

Job Description

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### **Job Title**: IT Support Engineer (L1/L2)


### **Location**: Mumbai


### **Job Type**: Full-time


### **Roles & Responsibilities**:

- **Network Management**: 

  - Monitoring and managing switches, routers, access points, and network devices.

  - Troubleshooting network issues and ensuring minimal downtime.

  

- **Hardware & Device Support**:

  - Installation, maintenance, and support of desktops, laptops, and POS systems.

  - Printer management, including troubleshooting and resolving issues.

  - Barcode scanner and CCTV management.

  

- **Incident Management**:

  - Monitoring IT systems, detecting issues, and resolving incidents promptly.

  - Logging incidents, tracking through resolution, and ensuring timely reporting.

  

- **Firmware and Software Updates**:

  - Coordinating updates, installations, and configurations for hardware/software.

  - Obtaining approval for new IP creations, firmware updates, and installations as needed.


- **User Support**:

  - Providing technical support and guidance to users on IT-related issues.

  - Offering on-site support for stores and

Job role

Department

Engineering - Hardware & Networks

Role / Category

Hardware

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Past role/category experience

IT Network, Hardware

Skills

Troubleshooting, Hardware networking, Wireless configuration, Firewall configuration, Network protocols, Network operating systems, IP configuration, Remote connection systems, Installing operating systems, Network devices knowledge

English level

Good (Intermediate / Advanced) English

Gender

Male

About company

Name

Telko Info Solutions

Address

Mumbai, Maharashtra, India

Job posted by Telko Info Solutions

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