Position Title: Telecaller / Fundraiser for NGO

Location : Kurla West

Type : Full Time

Reports to: Fundraising Manager

Salary : 8000 to 20000 Monthly

Experience : Freshers & Experience both can apply.

Job Overview :

We are seeking a motivated and compassionate Telecaller/Fundraiser to join our team. The ideal candidate will be responsible for reaching out to potential donors, engaging them in meaningful conversations about our mission, and encouraging financial support for our programs and initiatives.

• Key Responsibilities :

• Outreach: Make outbound calls to potential and existing donors, providing information about the organization’s projects and impact.
• Engagement: Build rapport with donors by actively listening to their interests and concerns, addressing queries effectively.
• Fundraising: Promote various fundraising campaigns and initiatives, encouraging donations through phone calls and follow-ups.
• Database Management: Maintain accurate records of conversations, donor interactions, and contributions in the CRM system.
• Reporting: Prepare and submit regular reports on call activities, donor feedback, and fundraising results to the management.
• Collaboration: Work closely with the fundraising team to develop scripts and strategies for effective outreach.
• Feedback Collection: Gather insights from conversations to help improve fundraising approaches and campaigns.

• Qualifications Education : High school diploma or equivalent; Bachelor’s degree in communications, marketing, or a related field preferred.

• Experience: Previous experience in telemarketing, fundraising, or customer service is a plus.

• Skills :
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Basic computer skills, including proficiency in MS Office and CRM software.
• Ability to work independently and as part of a team.
• Passion for social causes and a commitment to the mission of the NGO.

Personal Attributes :

• Empathetic and compassionate, with a strong desire to help others.
• Resilient and goal-oriented, able to handle rejection and maintain a positive attitude.
• Strong organizational skills and attention to detail.
• Benefits Competitive salary and performance-based incentives.
• Opportunities for professional development and training.

Please feel free to contact to us and apply for this job.

HR Details :

Name : Swapnali

8898818682

Ray Of Hope Foundation