Telecaller
Aaryaa Properties Buildtech
Telecaller
Aaryaa Properties Buildtech
Muzaffarpur
₹10,000 - ₹50,000 monthly*
Fixed
₹10000 - ₹15000
Average Incentives*
₹35,000
Earning Potential
₹50,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
131 applicants
Benefits include: Flexible Working Hours
Job Description
Job Title: Teller/Caller
Location: Muzaffarpur
Company: Aarya Propertes
Job Type: Full-Time
Job Summary:We are looking for a reliable and customer-focused Teller/Caller to join our team. This dual-role position combines customer service skills with strong communication abilities to assist clients and help maintain the smooth operations of our front-end services. As a Teller, you will handle transactions, process customer requests, and ensure accuracy in all financial activities. As a Caller, you will engage with customers over the phone, providing them with information, answering inquiries, and promoting services.
- Key Responsibilities:
- Teller Duties:
- Process financial transactions such as deposits, withdrawals, and loan payments.
- Ensure accuracy and compliance with all company policies and regulations.
- Balance cash drawers and resolve discrepancies.
- Assist customers with account-related questions and requests.
- Cross-sell financial products and services when appropriate.
- Caller Duties:
- Make outbound calls to existing and potential customers.
- Provide product information and promote services.
- Answer incoming calls and address customer inquiries in a friendly, professional manner.
- Schedule appointments, follow up on leads, and maintain a database of customer interactions.
- Resolve customer complaints and escalate issues when necessary.
- Skills and Qualifications:Previous experience in customer service, banking, or a call center environment is preferred.
- Strong communication skills, both verbal and written.
- Attention to detail and ability to handle cash with accuracy.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency with computer systems, including CRM software and Microsoft Office Suite.
- A positive, can-do attitude with a focus on customer satisfaction.
- Educational Requirements: High school diploma or equivalent; associate degree or higher preferred.
- Work Environment: Fast-paced, customer-oriented environment.
- Regular interaction with customers via phone and in person.
- Standard working hours, with potential for occasional overtime.
Job role
Work location
AARYAA PROPERTIES L. P. Shahi College Road, Fardo Gola , Bhagwanpur , Muzaffarpur. Pin Code- 843113 Muzaffarpur
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - BPO / Voice / Blended, Customer Support - International Voice Process
English level
Basic English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Aaryaa Properties Buildtech
Address
AARYAA PROPERTIES L. P. Shahi College Road, Fardo Gola , Bhagwanpur , Muzaffarpur. Pin Code- 843113 Muzaffarpur
Job posted by Aaryaa Properties Buildtech
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