Customer Care Executive
Atomos Education
Customer Care Executive
Atomos Education
Modkeshwar Nagar, Nashik
₹12,000 - ₹16,000 monthly*
Fixed
₹12000 - ₹15000
Average Incentives*
₹1,000
Earning Potential
₹16,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
66 applicants
Benefits include: Overtime Pay
Job Description
Job Title: Customer Care Executive (Female)
Company: Atomos Education Pvt Ltd
Location: Nashik, Maharashtra, India
Job Description:
We are looking for a motivated and enthusiastic female Customer Care Executive to join our team at Atomos Education Pvt Ltd. The ideal candidate will be responsible for providing exceptional customer service to our clients, addressing their queries, and ensuring a positive customer experience.
Key Responsibilities:
- Handle customer inquiries and complaints via phone, email, WhatsApp etc.
- Provide accurate and timely information to customers regarding our educational products and services.
- Maintain a high level of professionalism and empathy in all customer interactions.
- Collaborate with the team to improve customer service processes and policies.
- Keep accurate records of customer interactions and transactions.
Requirements:
- Excellent communication skills in English, Hindi, and Marathi.
- Proven experience in customer service or a similar role.
- Strong problem-solving abilities and a customer-centric approach.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic computer literacy and familiarity with CRM software.
If you are passionate about education and have a knack for customer service, we would love to hear from you. Join us in our mission to provide top-notch educational material and make a difference in the lives of students.
Job role
Work location
Atomos Education Pvt. Ltd., Ambad-Trimurti Chowk Link Road, behind Bhole Mangal Karyalay, Modkeshwar Nagar, Nashik, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
MS Office
English level
Good (Intermediate / Advanced) English
Regional language
Fluent in speaking Marathi, Hindi
Gender
Female
About company
Name
Atomos Education
Address
Atomos Education Pvt. Ltd., Ambad-Trimurti Chowk Link Road, behind Bhole Mangal Karyalay, Modkeshwar Nagar, Nashik, Maharashtra, India
Job posted by Atomos Education
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