Job Title: Customer Care Executive (Female)

Company: Atomos Education Pvt Ltd

Location: Nashik, Maharashtra, India

Job Description:

We are looking for a motivated and enthusiastic female Customer Care Executive to join our team at Atomos Education Pvt Ltd. The ideal candidate will be responsible for providing exceptional customer service to our clients, addressing their queries, and ensuring a positive customer experience.

Key Responsibilities:

• Handle customer inquiries and complaints via phone, email, WhatsApp etc.
• Provide accurate and timely information to customers regarding our educational products and services.
• Maintain a high level of professionalism and empathy in all customer interactions.
• Collaborate with the team to improve customer service processes and policies.
• Keep accurate records of customer interactions and transactions.

Requirements:

• Excellent communication skills in English, Hindi, and Marathi.
• Proven experience in customer service or a similar role.
• Strong problem-solving abilities and a customer-centric approach.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer literacy and familiarity with CRM software.

If you are passionate about education and have a knack for customer service, we would love to hear from you. Join us in our mission to provide top-notch educational material and make a difference in the lives of students.