Job Title: Back Office Executive – Fresher

Location: Vashi

Experience: Fresher

Job Summary:

We are looking for a highly organized and detail-oriented Back Office Executive to join our

team at Sonal Holidays. As a fresher, you will be responsible for handling various

administrative and support tasks to ensure the smooth functioning of day-to-day operations.

This role involves working behind the scenes to assist the front office and other departments.

Key Responsibilities:

● Maintain and update customer databases, records, and internal documents.

● Handle incoming calls, emails, and queries, and route them to the relevant departments.

● Assist in processing bookings, cancellations, and customer service requests.

● Support the preparation of reports, documentation, and presentations for internal use.

● Coordinate with other teams, such as Sales and Accounts, to ensure smooth operations.

● Perform data entry tasks and ensure the accuracy and confidentiality of information.

● Manage office supplies and keep track of inventory for efficient office operations.

● Help in organizing and scheduling meetings, appointments, and travel arrangements for

management.

● Monitor daily tasks and ensure timely completion of administrative work.

Key Skills and Qualifications:

● Bachelor’s degree in Commerce, Business Administration, or any related field.

● Strong organizational skills with attention to detail.

● Good verbal and written communication skills.

● Basic knowledge of MS Office (Word, Excel, PowerPoint) and data entry.

● Ability to multitask and manage time effectively.

● Proactive and willing to learn new processes and technologies.

● Strong problem-solving skills and the ability to work independently.