CRM Executive
Swift Technoplast Private Limited
CRM Executive
Swift Technoplast Private Limited
Turbhe, Navi Mumbai
₹12,000 - ₹18,000 monthly
Fixed
₹12000 - ₹18000
Earning Potential
₹18,000
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 26 Sep 2024 - 05 Oct 2024 | Time: 10.00 am - 04.00 pm...See details
24 applicants
Benefits include: Annual Bonus, PF, Mobile Allowance, Internet Allowance, Flexible Working Hours
Job Description
Experience: 1 -2 year of experience or Freshers also Can apply
Location: Turbhe Navi Mumbai
Desired key Traits:
- Politeness in communication
- positive attitude,
- Pleasant persona
- Willingness to learn and grow within the role.
Key Responsibilities:
• Order Confirmation: Confirm orders with customers and provide necessary details.
• Delivery Updates: Keep customers informed about delivery dates and any changes.
• Payment Follow-Up: Follow up on advance payments and ensure timely receipt of payments.
• Dispatch Communication: Notify customers about dispatch details and confirm receipt.
• Invoice Confirmation: Ensure customers have received invoices and materials correctly after dispatch.
• Customer Feedback: Regularly seek feedback from customers to improve service quality.
• Ongoing Communication: Maintain regular contact with customers to ensure a positive relationship.
• Post-Sales Coordination: Handle all post-sales activities, including customer inquiries and coordination with internal departments.
Key Skills Required:
• A pleasing and professional way of speaking.
• Good Communication English, with strong speaking and writing skills, for corporate client interactions.
• 0-1 years of experience in a client coordination role or similar. Ability to communicate clearly and effectively with customers and internal teams.
• Problem Solving skill, Ability to take initiative, Follow-ups & ensure to resolution to customer concerns, issues complaints effectively.
• Interpersonal Skills: Ability to build and maintain strong relationships with customers.
• Problem-Solving Skills: Ability to resolve customer issues and handle complaints effectively.
• Coordination Skills: Proficiency in coordinating with different departments to ensure smooth operations.
*Speak with the employer* +91 8888825422
Job role
Work location
B-116/117, TTC Industrial Area, Punit Industrial Estate, MIDC Turbhe, Navi Mumbai. Maharashtra. India 400705 Turbhe, Navi Mumbai
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
English level
Basic English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
26 Sep 2024 - 05 Oct 2024
Time
10.00 am - 04.00 pm
Walk-in interview address
B-116/117, TTC Industrial Area, Punit Industrial Estate, MIDC Turbhe, Navi Mumbai. Maharashtra. India 400705 Navi Mumbai
Other instructions
Carry Your Resume
About company
Name
Swift Technoplast Private Limited
Address
B-116/117, TTC Industrial Area, Punit Industrial Estate, MIDC Turbhe, Navi Mumbai. Maharashtra. India 400705 Turbhe, Navi Mumbai
Job posted by Swift Technoplast Private Limited
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