Customer Care Executive

2Coms Consulting Pvt Ltd.

Vashi, Navi Mumbai

₹16,000 - ₹25,000 monthly

Fixed

16000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

HR responded to 100% candidates in last 15 days

56 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

We are seeking energetic and dynamic individuals to join our Client Company. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.


Job Location : Vashi, Navi Mumbai.


Responsibilities:


  • Conduct inbound and outbound calls to potential customers from provided leads.
  • Introduce and explain our products/services to prospects.
  • Gather and document customer information accurately.
  • Answer incoming calls from customers and address their inquiries.
  • Achieve daily/weekly/monthly targets for lead generation and sales.
  • Maintain a high level of professionalism and customer service.



RequirementsEligibility Criteria:

  • Age group between 18-32 years
  • Excellent verbal communication skills.
  • Strong interpersonal and persuasive skills.
  • Previous experience in telemarketing or customer service is a plus.
  • Ability to work independently and as part of a team.
  • Basic computer skills
  • Goal-oriented and self-motivated.
  • Shift 8am to 8pm (Any 9 hrs shift)



BenefitsDirect Company Payroll

Day shift

PF,ESIC,Medical benefits as per company policy.

Salary - Fresher 16k CTC

      - Exp upto 26k CTC


Job role

Work location

Vashi, Navi Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Non Voice

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

Graduate

Past role/category experience

Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - Non Voice / Chat

Skills

Customer retention, Customer support, Customer care, Customer queries

English level

Good (Intermediate / Advanced) English

Age limit

18 - 32 years

Gender

Any gender

About company

Name

2Coms Consulting Pvt Ltd.

Address

Vashi, Navi Mumbai, Maharashtra, India

Job posted by 2Coms Consulting Pvt Ltd.

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