Job Title: Manager at Baccha Party Vashi

Industry: Play Area for Kids

Location: Satra Plaza, Sector 19D, Vashi, Navi Mumbai

Role Overview:

As the Manager of Baccha Party Vashi, you will oversee the day-to-day operations of the outlet, ensuring smooth functioning, excellent customer service, and efficient management of staff and resources. Training will be provided for candidates from non-related backgrounds.

Key Responsibilities:

Reception & Customer Service: Manage customer entries, process payments, handle inquiries, and address concerns in a timely and professional manner.

Operations Management: Oversee daily operations, manage inventory, maintain records, and handle closing of daily revenue.

Staff Supervision: Supervise play area attendants, kitchen staff, and administrative personnel.

Birthday Party Management: Promote, sell, and coordinate birthday party packages, ensuring customer satisfaction.

Cafeteria Management: Supervise food service operations, including food prep, cleanliness, and service quality.

Administrative Duties: Maintain birthday calendars, prepare basic reports, and manage in-house supplies.

Preferred Candidate Profile:

Previous managerial experience (preferably in hospitality, entertainment, or food service).

Strong organizational, multitasking, and communication skills (English, Hindi, Marathi).

Leadership qualities with the ability to motivate and manage teams.

Customer-focused with a passion for delivering exceptional service.

Ability to handle stressful situations calmly and effectively.

Proficient in MS Word and Excel.

Working Hours:

Monday to Thursday: 10:30 AM – 8:30 PM

Friday to Sunday: 10:30 AM – 9:30 PM

Perks & Benefits:

Competitive salary

One weekly off (rotating basis)

Additional benefits as applicable

This is an exciting opportunity for a proactive and customer-oriented individual to lead the operations of a fun, family-friendly entertainment venue.