Company Description

Mswipe Technologies Pvt. Ltd. is a leading digital payment and financial solutions provider for the growing merchant

community in India. Our suite of products includes various POS terminals, QR codes, and digital loans for merchants under

our subsidiary Mcapital. We work with the largest bank networks, insurance partners, and consumer brands to support

their merchants and outlets and service over 16,000 pin codes across India. Our goal is to provide simple tech-led financial

solutions to make retail stores self-reliant.

Role Description

The Service Team Leader is responsible for developing the team, coordinating operations and implementing techniques

that allow the business to meet and surpass its targets consistently. Working with customers, suppliers and members,

evaluate budgets, P&L and determine ways to simplify and improve the sales process.

The role will entail assigning sales territories, mentoring members of their sales team, setting targets, assigning sales

training and building sales plans. In the role you will also set goals, identify priorities and eliminate redundant activities to

increase sales

Job Role: Zonal Coordinator

Qualification: Any Grad/Post Grads

Responsibilities:

 Manage the overall running of the service team

 Develop and implement strategic plans that expand a company’s customer base and solidify its presence

 Achieving growth and hitting service targets by successfully managing the team and by assessing the teams’

strengths and weaknesses

 Establishing productive and professional relationships with key personnel in assigned merchants

 Building and promoting healthy, long-lasting relations with existing and new merchants by partnering with them

 Liaise and develop professional relationships with regional Representatives and Executives

 Attend conferences and exhibitions when required to identify opportunities

 Ensure event and courses are updated on the respective portals

 Manage relationships with internal and external stakeholders

 To undertake other duties as requested 

Candidate must know any south langauge