Client Relationship Executive
Smp Studio
Client Relationship Executive
Smp Studio
Model Town, New Delhi
₹18,000 - ₹27,000 monthly*
Fixed
₹18000 - ₹24000
Average Incentives*
₹3,000
Earning Potential
₹27,000
You can earn more incentive if you perform well
Job Details
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78 applicants
Job Description
Job Description: Sales & Operations Manager
Position Overview:
Srishti Manchanda Photography is a leading photography studio, specialising in capturing memorable moments and creating stunning visual experiences.Our target audience is mainly mothers for their kids’s &maternity photoshoots & brands for product photoshoots.
We are seeking a dedicated and experienced Sales & Operations Manager to join our team. In this role, you will be responsible for driving sales growth, managing day-to-day client relations, and ensuring exceptional customer experiences. This is an on-site position with a monthly salary of 18,000 to 24,000 (depending on skill of candidate). We will also provide commission on client acquisition.
Responsibilities:
Client Management & Communication
* Coordinate with clients, photographers, and other team members to schedule shoots, manage logistics, and meet project deadlines.
* Attend all client calls and messages to acquire new clients & taking care of all the requirements of the existing clients
Sales Management:
* Develop and implement effective sales strategies to attract clients, increase bookings, and drive revenue growth.
* Prospect for potential clients, generate leads, and convert them into sales opportunities.
* Conduct sales consultations, showcasing the value and uniqueness of our photography services.
* Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
* Negotiate pricing and contracts to secure new business while maximising profitability.
Customer Experience:
* Provide exceptional customer service throughout the client journey, ensuring a positive and memorable experience.
* Understand client needs and preferences, tailoring services to meet their expectations.
* Handle customer inquiries, resolve issues, and manage customer feedback effectively.
Qualifications:
* Excellent interpersonal and communication skills in ENGLISH & Hindi both, with the ability to build strong relationships with clients.
* Proven experience in sales and operations management, preferably in the photography industry or related field.
* Strong sales acumen and a track record of achieving and exceeding sales targets.
* Proficiency in using relevant software and tools ; Mainly Microsoft Excel/Google sheets for operations and sales management.
* Ability to work on-site and flexibility with working hours as per business requirements.
* Capability to communicate with clients; generally Mothers of the children
Job role
Work location
New Delhi rly station, Model Town Phase 2, Pocket D, Phase 2, Model Town, New Delhi, Delhi, India
Department
Sales & BD
Role / Category
Sales Support & Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Diploma
English level
Good (Intermediate / Advanced) English
Gender
Female
About company
Name
Smp Studio
Address
New Delhi rly station, Model Town Phase 2, Pocket D, Phase 2, Model Town, New Delhi, Delhi, India
Job posted by Smp Studio
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