Customer Support Executive
Ibrat Innovations Opc
Customer Support Executive
Ibrat Innovations Opc
Hauz Khas, New Delhi
₹12,000 - ₹15,000 monthly
Fixed
₹12000 - ₹15000
Earning Potential
₹15,000
Job Details
Interview Details
Job highlights
Urgently hiring
200+ applicants
Benefits include: PF
Job Description
- Manage large amounts of incoming phone calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Job role
Work location
T74, 4th floor, Hauz Khas Village, Above JD Institute of Fashion Technology New Delhi 110016 Hauz Khas, New Delhi
Department
Customer Support
Role / Category
Customer Support - Non Voice
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Non Voice, Customer Support - Non Voice / Chat
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Ibrat Innovations Opc
Address
T74, 4th floor, Hauz Khas Village, Above JD Institute of Fashion Technology New Delhi 110016 Hauz Khas, New Delhi
Job posted by Ibrat Innovations Opc
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