Company Overview

Sneakinn Laundry, founded in 2020, specializes in delivering premium cleaning, protection, and restoration services for sneakers, footwear, handbags, luxury accessories, and garments. Our skilled technicians and cutting-edge facility ensure each item receives the utmost care. With physical stores in New Delhi and Mumbai and a centralized workshop in Delhi, Sneakinn is committed to providing seamless customer experiences. Learn more at www.sneakinn.in and follow us on Instagram at @sneakinn_laundry.

Position: Operations - Registration Executive

Location: Sultanpur, New Delhi (Landmark: MG Road, Near Chattarpur)

Job Type: Full-Time

Timings: 10 AM to 7 PM

Responsibilities:

• Order Registration: Accurately register all customer orders in the laundry management system based on approved estimates and customer instructions.
• Physical Tagging: Physically tag articles (e.g., shoes, bags) with appropriate identifiers before sending them for processing to the workshop.
• Data Entry: Ensure error-free data entry, verifying all details including customer names, order items, services requested, and special instructions.
• Review and Analysis: Read customer chats and review communication history to confirm final estimates and service approvals.
• Quality Control: Cross-check order details for completeness and accuracy, ensuring a seamless transition to the processing stage.
• Collaboration: Work closely with the operations team to facilitate smooth order workflows and address any discrepancies.
• Documentation: Maintain meticulous records of registered orders, including changes or updates as needed.

Requirements:

• Attention to Detail: Demonstrated ability to perform accurate data entry with minimal errors.
• English Proficiency: Good command of written and spoken English to interpret customer communications and estimates.
• Organizational Skills: Ability to manage multiple orders efficiently and meet daily registration targets.
• Technical Skills: Basic proficiency in using laundry management software or similar systems (training will be provided).
• Problem-Solving: Capacity to identify and address inconsistencies in customer instructions or order details.
• Experience: Prior experience in a data entry, operational, or order management role is preferred but not mandatory.
• Team Player: A collaborative mindset to work effectively within a team-oriented environment.

Why Join Sneakinn?

• Be part of a growing company passionate about premium services in the luxury care segment.
• Opportunity to develop your skills and grow within a dynamic and innovative team.
• Work in a supportive environment where attention to detail and excellence are highly valued.